We are very proud to have won and been nominated for a number of awards in our history, many of which recognise the exceptional customer service that our dedicated teams have delivered. Here are just a few of the awards we have been proud to collect.

IHG Star Awards

Holiday Inn Express Hotel of the Year

Awarded annually to the one hotel in Europe that brings the brand to life for customers, owners, employees and their community. 

  • Holiday Inn Express Stirling - 2015
  • Holiday Inn Express Newport - 2013

Heartbeat Torchbearer

Presented only to truly outstanding hotels, the Heartbeat Torchbearer award is reserved for hotel that have delivered exceptional quality consistently. This prestigious award is given out to just a tiny number of IHG's European hotels annually.

  • Holiday Inn Express Droitwich M5, Jct 5 - 2014
  • Holiday Inn Express Swansea East - 2015, 2014
  • Holiday Inn Express Stirling - 2014
  • Holiday Inn Express Newport - 2013

Heartbeat Excellence

Given to European hotels with a strong customer satisfaction record, the Heartbeat Excellence Awards recognise the top best performing hotels across all of IHG's hotel brands.

  • Holiday Inn Express Bedford - 2015
  • Holiday Inn Express Birmingham Oldbury - 2015
  • Holiday Inn Express Derby Pride Park - 2015, 2010
  • Holiday Inn Express Droitwich - 2015, 2012
  • Holiday Inn Express Exeter - 2011
  • Holiday Inn Express Glasgow Airport - 2015
  • Holiday Inn Express Glasgow City Centre Riverside - 2014
  • Holiday Inn Express Hemel Hempstead - 2015
  • Holiday Inn Express Inverness - 2015, 2014, 2010
  • Holiday Inn Express Leeds City Centre - 2015
  • Holiday Inn Express Lincoln City Centre - 2014
  • Holiday Inn Express Manchester - Salford Quays - 2011
  • Holiday Inn Express Milton Keynes - 2015
  • Holiday Inn Express Newcastle City Centre - 2015
  • Holiday Inn Express Newport - 2015. 2014, 2012, 2010
  • Holiday Inn Express Northampton - 2015
  • Holiday Inn Express Stirling - 2015
  • Holiday Inn Express Swansea East - 2013. 2012
  • Holiday Inn Express Taunton - 2015, 2014, 2011, 2010
  • Holiday Inn Express Warwick - Stratford upon Avon - 2010

Holiday Inn Express General Manager of the Year

This very special award is given to the individual who has contributed the most to their hotels, guests and employees during the previous twelve months.

  • Fiona Frawley - 2012
  • Claire Walsh - 2011

Best Sales Contribution Award

Awarded to the individual or team which has made the most positive impact in Sales across Europe.

  • Atlas Hotels Commercial Team - 2015
  • Atlas Hotels Sales Team - 2013