Meet Jack, one of the Cluster Operations Managers here at Atlas. We caught up with Jack to discuss his amazing career journey in the company and how he's feeling about the hotel industry at this time. 

Jacks pic

Tell us a bit about yourself, how long have you worked in hospitality?

I have worked within hospitality for 12 years, 8 and a half of which have been with Atlas Hotels. Whilst with Atlas I have worked in 4 of our hotels within numerous roles including being part of the breakfast team, team member/leader roles, DGM, GM and currently as COM (Cluster Operations Manager). Within my cluster, I am responsible for Holiday Inn Express Birmingham NEC, Oldbury, Droitwich and Warwick. As COM I’m accountable for translating the Atlas Vision, coaching and mentoring the HOMs and being able to provide tactical solutions to operational challenges.

What could people catch you getting up to when you aren't working?

I am currently walking segments of the South West Coast Path stretching 630 miles from Minehead through Devon and Cornwall and finishing in Poole Somerset. Although lockdown has this on freeze! Otherwise, you’ll find me on the golf course or running.

How well are you adapting to the current changes working in the hotel industry?

I feel we have all adapted extremely well in such trying times, the HOMs and the teams in the hotels within my cluster have all been extremely patient, understanding and flexible to change throughout the pandemic. My ability to adapt has only been enhanced by their support. The biggest challenge… remembering my face mask when visiting hotels!

Looking to the future, what are you most looking forward to working in the Atlas family?

I am looking forward to working with my HOM’s to help them develop their skills and create a rewarding place to work for their teams.