We believe that a successful team is one which works toward a common goal and which does so with shared values. We've always been clear that we wanted to offer a great service for our hotel guests but in the last two years we've made our aim very explicit and shared it throughout our organisation. This mission statement defines the way we approach all that we do and we believe it will ensure our ongoing success.

Achieving success by putting guest experience and satisfaction at the heart of our business

The belief is simple. By focusing our efforts on our guests' experience we will be profitable, we will have engaged and enthusiastic teams and we will have the privilege of welcoming guests to our hotels for years to come. We work together to ensure that the satisfaction and positive experience of our guests is at the heart of every action we take and decision we make. We have ambitious goals and our guest-focused, passionate, professional, proud team members will help us to achieve them!

By focusing on People, Guest Satisfaction, Revenue Generation and Profitability, Atlas Hotels is able to thrive and flourish.

Our values

We have had and will continue to have success due to the quality and commitment of our teams, all of whom share the values which we try to exhibit every day. 

  • Be guest focused
  • Work as a team
  • Be positive
  • Be passionate
  • Be professional
  • Confront the truth
  • Believe in excellence
  • Keep it simple
  • Communicate effectively
  • Take pride

We value individuality but you don't need to look far in Atlas Hotels to find people who both live and breathe our values and approach each day in their own inimitable way. 

It is important to us that we recognise those people who demonstrate our values and whose commitment to guest satisfaction and experience makes a difference to those who choose to stay at our hotels. Our Annual Awards ceremony is a lavish event held each year to celebrate our shining stars and to show the esteem in which we hold them.